Return Policy

Jewelry- We accept Exchange or Store credit within 14 days of receiving your order. Your purchase must be returned with original label/packaging and an exchange or store credit will be applied for a future purchase. As soon as your return package is received, an email notification will be sent advising further steps to complete your exchange/store credit.

*Please note, Shipping and handling on exchanges are not covered by Giantto.

Gift Accessories- Exchange, Store Credit or Full Refund within 14 days of receiving your order. Shipping and handling on exchanges are not covered by Giantto. If your product is damaged during shipping, we require you to keep the original packaging and contact us within 48 hours upon delivery of product. We must request that you send us photos for proof of damage. Damaged shipments will be evaluated and you will be credited according to the outcome of  your claim.


Within US- We offer FREE Ground Shipping! 2nd Day and Overnight options available.

International Orders- Payment for International orders are only accepted via Paypal. International Shipping rates subject to change per order.

Orders submitted will be processed within 24-48 hours of when the order was received. Orders are only shipped once payment is confirmed (orders placed Monday through Friday, please allow 24hours for payment to be confirmed. Orders placed Saturday & Sunday, please allow 48 hours for payment confirmation.)

Ground shipping can take anywhere from 2-7 business days from the date your order was placed depending on location. For earlier delivery, please check the 2nd Day or Next Day options or click here to contact us for more information. We reserve the right to ship with any carrier of our choice to insure the order is delivered with the proper care.


All orders are shipped via United States Post Office.



HOLIDAY Shipping Disclaimer:
All orders are shipped within 24-72 hours after order has been placed, via UPS.  Once the order is in transit - it is the carriers responsibility to ensure delivery, Giantto does not assume responsibility for misrouted nor misdelivered packages, at anytime.  
During the busy Holiday season, please allow 7-10 business days for any of your orders to be delivered.  It is highly recommended you place your orders at minimum a week before expected delivery. Overnight shipping is provided with an additional cost.